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Customer Service

LOVE LETTERS & CUSTOM IDEAS:

laura@lauravartio.com



SHIPPING

Posti or pick up from Helsinki. For other options please contact me. Mail at a flat rate of 6.00€ per order. After the first item, there are no additional shipping and handing costs for multiple items to the same address.

For international orders, please contact me via email.

I will try my best to send out all orders within 3-14 business days. Because my jewelry is handcrafted, there may occasionally be delays in production, but I will inform you if an item is backordered. You will receive an email confirmation once your order ships. 

For custom made orders production time is 1-4 weeks.



RETURNS

I do not accept returns on products as each piece is hand made to order. The only exception to this is if the piece is not the item ordered or is faulty.